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Chondropaw FAQ’s

    • Outlined below are question often asked by our clients about our joint supplement for dogs.
    • If you cannot find the answer to your query, please contact us.
  • Product Information

    How fast can you see results?

    green-leaves-check-mark Results can vary, depending on the condition on your dog and their weight but the most important factor is how long this condition has been present. If the condition is severe, it could take longer to see results. Many Owners do report visible results in as early as 96 hours.

    How often do you give the product?

    • green-leaves-check-mark Week 1: Dispense 2 ampoules of ChondroPaw® by mouth. Best used on an empty stomach. 5-10 minutes before any food early in the morning.
    • green-leaves-check-mark Week 2-4: Dispense 1 ampoule of ChondroPaw® by mouth, once per week. Best used on an empty stomach. 5-10 minutes before any food early in the morning.

    IMPORTANT: Dogs with pre-condition like Arthritis or Hip Dysplasia we highly recommend the following doses:

    green-leaves-check-mark Dispense 1 ampoules of ChondroPaw® by mouth every 3 days. Best used on an empty stomach. 5-10 minutes before any food early in the morning.  See how at

    Largest dog breeds: How much Chondropaw should I give?

    green-leaves-check-mark In dogs with 85 lbs or more we highly recommend the following doses:

    • Dispense 1 ampoule of Chondropaw by mouth every 3 days. Best used on an empty stomach. 5-10 minutes before any food early in the morning.

    Can my dog still take medication given by the vet and still use Chondropaw?

    green-leaves-check-mark Yes, Chondropaw is 100% natural and won’t interfere with his other medication.

    Can I safely use Chondropaw with any other Supplement?

    green-leaves-check-mark Yes, you can use Chondropaw in combination with any other Medicine, Supplement or Treatment. Chondropaw is a 100% Natural Joint Supplement, With none of the negative side-effects, won’t cause nausea, vomiting, adrenal gland damage or GI distress

    Does my dog have to stay on Chondropaw forever?

    green-leaves-check-mark No, most people use Chondropaw to the point where they are satisfied with the results but some owners prefer to keep the dog on Chondropaw. However, they don’t administer it every week, instead, they give it every other week or once a month for maintenance.

    What does ChondroPaw contain?

    green-leaves-check-mark ChondroPaw is an all natural product that contains Chondroitin Sulfate 99% and micro doses of plant extracts.ChondroPaw contains no shellfish. The unique combination of these products aide in the repair and reconstruction of both hard tissue (bone/cartilage) and soft tissues (muscle/tendons/ligaments) in the dog. This is accomplished by stimulating the immune system to improve the overall health of the joint. PSGAG is the main structural component of cartilage.

    What is the correct dosage?

    green-leaves-check-mark Week 1: Use 2 tubes of Chondropaw by mouth. Best served on an empty stomach.

    green-leaves-check-mark Week 2-4: Use 1 tube of Chondropaw by mouth. Best served on an empty stomach.

    green-leaves-check-mark Each box contains 5 doses (5 week supply or 4 week supply for initial dose).

    Chondropaw Cause Side Effects?

    ChondroPaw® is 100% All-Natural, safe and effective, with None of the negative side-effects.

    No case has been reported with nausea, vomiting or any GI distress.


    Chondropaw® is an OTC Homeopathic and is not intended as a prescription medicine. Product indications are based solely on Homeopathic materia medica per individual ingredients. As a composite formulation, this product has not been clinically tested.  Chondropaw® is not a medical site, and it is not intended to offer medical advice. Always consult your veterinarian for a medical diagnosis and or to discuss any changes to your pet’s healthcare regimen.

    Order & Delivery

    How long does delivery take?

    green-leaves-check-mark US (FREE) 5-7 Business Days

    green-leaves-check-mark Canada Shipping 10-21 Business Days

    green-leaves-check-mark Priority Mail Shipping USA 2-4 Business Days

    green-leaves-check-mark Priority International 7-14 Business Days

    green-leaves-check-mark International Continental Depending On Location 12-21 Business Days

    How much is the shipping?

    green-leaves-check-mark USA (FREE )

    green-leaves-check-mark Canada Shipping $12.09

    green-leaves-check-mark Priority Mail Shipping USA $8.37

    green-leaves-check-mark International Continental $35.00-$40.00 Depending On Location

    Can I change/cancel an order?

    green-leaves-check-mark After placing your order, you have one (1) time to make changes or cancel it. After an hour, your order will begin processing and will not be able to modify or cancel your order. To make a change to your order, please call 877.558.2789 Monday through Friday 9 am to 6 pm, Orders made on Saturday or Sunday will be attended next Monday (except expedite and priority mail). All times are in local time zone. We can not change your payment or billing information once an order has been placed.

    I have not received an order confirmation?

    green-leaves-check-mark Call 877.558.2789 you will usually receive your confirmation within an hour or less time.

    Can I return an item?


    green-leaves-check-mark Terms and conditions: Recurring auto-shipments later than 30 days after the date of your first order do not qualify for the money back guarantee and no refunds will be issued for requests received later than 30 days following the date of your first order.


    All Chondropaw® products come with a 30-Day Money-Back Satisfaction Guarantee! This Guarantee is LIMITED to one occurrence.

    At Chondropaw®, our company motto is – “If a customer is unsatisfied for any reason, we require the return of unused portions of associated products to our offices; wherein, we will refund the total purchase price of the products returned”. However, customers are responsible for all shipping costs. If an order is canceled after shipment takes place, then the customer is responsible for that shipping cost to them and for the cost of returning the package from their location.

    Should you desire to request a refund for products purchased, please contact our offices by phone (preferred) or by e-mail to get a Return Merchandise Authorization (RMA) in advance of your return. Refunds generally require 4-7 days upon receipt of the returned package to be processed. However, it’s in your best interest to read the rest of this material here.


    Yes, you can request an RMA (Return Merchandise Authorization) via email, but if your reason for doing so is lack of results we URGE you to contact us by phone first! Using this approach to request the RMA is the best way to ensure that you are making a decision that is in the best interest of resolving the health issue that you set out to resolve. Please read on – to understand why we recommend this.

    Ultimately, our foremost concern is in the health and well-being of your pet, and we would expect the ‘pet parent’ to have at least as much concern with getting progress related to health concerns. However, oftentimes there may be complications involved that factor in complicate the situation. We feel it is in the best interest of both you and your pet – to give Chondropaw the opportunity to assess what might be going on that is preventing desired results.

    There are situations or Ailments, especially with slow-to-resolve Hip and Joint issues, where the normal 30-Day period may not be sufficient to be sure where things are going. And, if you have not talked with our staff at least once or twice about these complex issues, you owe it to yourself to take advantage of the support we cordially provide. Occasionally, we may decide to extend your guarantee period to allow for further evaluation of the health issue at hand. Therefore for issues of concern over PROGRESS or RESULTS (that cause you to think about a Refund), please call to discuss your case, your RMA, and other possibilities.

    What countries do you ship to?

    green-leaves-check-mark In the United States including Puerto Rico, Canada, United Kingdon, Australia, New Zealand, Caribean Isles and Asia Continent.

    Latin America and rest of the world prior communication by phone or email at

    What is the minimum I can order?

    green-leaves-check-mark A one box with 5 ampoule.

    Coupon & Voucher

    ¿What is a gift voucher?

    green-leaves-check-mark It is a gift of money for the recipient to buy in our shop your friend receives this offer and your desire to shop with us.

    How to Use Coupon Code?

    green-leaves-check-mark If you have a discount code click add to basket view basket clip, clip in Use Coupon code and get the discount immediately.

    Dog health and happy

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    • Call Us

      US : +1 (877) 558-2789

      INT’L: + 1 (352) 291-1368

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      Monday to Friday

      9:00am to 5:00pm

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