In the event that you need to return furniture or special order items, you will be responsible for all shipping costs. This includes the cost to return the item to us, as well as the cost of shipping the item to you.
Once the packets item has been shipped from the ChondroPaw even if you have not received it, you will be responsible for round-trip freight costs should you decide to refuse delivery.
We do our best to provide accurate lead times for furniture and special order items. Shipping time frames reflected in product descriptions are based on estimates from our suppliers. In the event of a shipping delay, ChondroPaw will notify you promptly. However, we cannot be held responsible for shipping delays beyond estimated delivery times. Returns should be sent to:
ADDR: 5640 SW 6th Place
OCALA, FL 34474
Phone: + 1 (877) 558-2789